Sinneave (“Sinneave”) is concerned about the protection of personal information online. This Privacy Statement describes our practices with respect to information collected through Sinneave owned and operated websites and learning management system (the “Website”).

We encourage you to read this Privacy Statement before using this Website. By using the Website, you agree to its terms and conditions. If you do not agree to the terms and conditions of this Privacy Statement, please do not use the Website.

Personal Information Gathered on this Website

You are not ordinarily required to register or provide personal information in order to access our Website, though certain functionalities such as e-learning courses and events require online registration. We collect personal information from you only when you voluntarily provide it to us – for example, when you contact us through the Website, register for an e-learning course or event, respond to surveys and polls, and sign up for email updates and announcements concerning our products and services. Personal information may include your contact information (such as your name, postal address, telephone numbers and/or e-mail address), as well as your preferences based on selected product or service.

E-courses, events and other products/services. We may offer products and services through the Website that may require online registration (which may include name, email, user ID and password). We typically ask you for certain personal information when you register.

Services and Product Information. In addition, Sinneave may use your personal information to provide you with e-mail updates and announcements concerning our products and services. You may opt-out of receiving these messages from us at any time by using the unsubscribe feature in the email.

Critical Communications. From time to time we may use your personal information to email you important information regarding your Transactions, or changes to our terms, conditions, and policies (“Critical E-mails”). Because this information may be critical to your use of the Website, you may not opt-out of receiving these emails.

Third Party Service Providers. We work with third parties who provide services, including web site hosting, credit card processing, data analysis, newsletter services, promotional activities, and other administrative services.

Miscellaneous. Finally, we may disclose your personal information if we believe that we are required to do so: (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce our Terms of Service; (iv) to protect our operations; (v) to protect the rights, privacy, safety or property of Sinneave, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.

Website Practices – Monitoring and Tracking

Usage tracking

Our websites may automatically record some general information about your visit in order for Sinneave to engage in web statistical analysis using Google Analytics. We want to make sure our sites are useful to visitors. This information may include the:

  • Internet domain for your Internet service provider, such as “company.com” or “service.ca” and the IP address of the computer you are using to access Sinneave websites;
  • Type of browser you are using, such as Internet Explorer, Firefox or Chrome;
  • Type of operating system you are using such as Windows or Macintosh;
  • Date and time of the visit to our site, the pages of our site that were visited, and the address of the previous website you were visiting if you linked to us from another website
  • Age category, gender, and affinity interests as determined by demographic and interest reports available through Google Analytics.

We make no effort to personally identify you based on your visit to our site. If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On (https://tools.google.com/dlpage/gaoptout?hl=en)

Data collected for web analytics purposes may be processed in any country where Google operates servers, and thus may be subject to the governing legislation of that country.

Cookies

We also use “cookies” to improve your experience on our website, to facilitate the online application process, to identify you as a return visitor, and to help us tailor information to suit your individual preferences. A cookie is a small text file that a website can send to your browser, which may then store the cookie on your hard drive. Cookies help with the functionality of our sites and help us analyze website traffic more accurately. For example, we use cookies analytics so we have an understanding of how our sites are used and how they can be improved. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Note that since cookies are only text files, they cannot run on your device, search your device for other information or transmit any information to anyone.

Through your web browser’s preference settings, you can receive notifications when you receiving new cookies, disable cookies and delete cookies. Note however that disabling cookies may prevent you from using certain features of our website, or from viewing ads based on past visits to our website.

View the full Cookie Policy by clicking the menu button on the upper right-hand side of the Website bar and clicking ‘Cookie Policy’.

Other Important Notes Regarding our Web Practices 

When you are not on Sinneave’s Websites

EXTERNAL LINKS

This Statement outlines the privacy practices of Sinneave’s websites. Sinneave also provides links to other websites which we believe may be of interest to you. Sinneave is not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every website that requests personal information from you.

THIRD PARTY SOCIAL MEDIA

Sinneave’s use of social media serves as an extension of its presence on the Internet. Social media account(s) are public and are not hosted on Sinneave’s servers. Users who choose to interact with Sinneave via social media should read the terms of service and privacy policies of these third-party platforms and those of any applications used to access them.

Special Note for Parents. Sinneave takes seriously its obligations under the Children’s Online Privacy Protection Act concerning the collection of personal information from individuals under the age of thirteen (13). The Website is not directed at children, and we request that children under the age of 13 not provide personal information through the Website.

Security. We have security measures and tools in place to help protect against the loss, misuse, and alteration of the information under our control. Where we have deemed the personal information collected through this Website to be sensitive, it is transmitted to us by your browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption. However, no method of transmitting or storing data is 100% secure. As a result, although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us through or in connection with the Website. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with “Contact Us,” below (note that physical mail notification will delay the time it takes for us to respond to the problem).

EU GDPR Does Not Apply. Note that the General Data Protection Regulation (EU 2016/679) does not apply as this Website is not intended to be used by individuals who are located within the European Union.

Assignment. We reserve the right to transfer any and all information that we collect from users of the Website to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Sinneave’s assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Contacting Us

You may contact us at any time with questions about our Web practices, or to review your personal information as collected by Sinneave or request its destruction. Note that despite any removal of or change to personal information requested, there may be residual information that will remain within our databases and other records.

You may email us at privacy@sinneavefoundation.org

You may call us at 1.888.733.7976 or 403.210.5000 in Calgary

You may send mail to the following postal mail address:
The Sinneave Family Foundation

Suite #300, 3820 – 24th Avenue NW

Calgary, AB, Canada

T3B 2X9

Please clearly indicate the information that you wish to review or have changed. We will endeavor to comply with your request as soon as reasonably possible.


Changes to this Privacy Statement

We reserve the right to change this Privacy Statement, and any of our policies or procedures concerning the treatment of information collected through the Website, without prior notice. You can determine when this Privacy Statement was last revised by referring to the “Last Updated” legend at the bottom of this page. Any changes to our Statement will become effective upon posting of the revised Statement on the Internet, accessible through the Website. Use of the Website following such changes constitutes your acceptance of the revised Statement then in effect. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of our Statement.

This Statement represents the sole, authorized statement of Sinneave’s practices with respect to the collection of personal information through the Website and Sinneave’s use of such information. Any summaries of this Privacy Statement generated by third party software or otherwise (for example, in connection with the Platform for Privacy Preferences or “P3P”) shall have no legal effect, do not bind Sinneave, shall not be relied upon in substitute for this Privacy Statement, and neither supersede nor modify this Privacy Statement.

Last Updated: March 11, 2024